Introduction
At Terio Psychotherapy Services, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website or services.
Information We Collect
- Name
- Email address
- Phone number
- Appointment or service information
- Messages submitted through our contact forms
- Technical information such as IP address, browser type, and website usage analytics
How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide customer support
- Schedule appointments
- Deliver SMS notifications (when you have provided consent)
- Improve our services and website
- Comply with legal obligations
SMS Privacy
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
We only use your phone number to send the communications you have consented to receive.
Information Sharing
We may share information only when necessary to:
- Comply with legal obligations
- Protect our legal rights
We do not sell or rent your personal information.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.
Your Rights
You may request to:
- Correct inaccurate information
- Delete your information where legally permitted
- Withdraw your SMS consent at any time
SMS Terms & Conditions
By opting in to receive SMS communications from Terio Psychotherapy Services, you agree to the following terms.
1. SMS Consent Communication
The phone numbers collected through the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
2. Types of SMS Communications
If you have consented to receive SMS messages from Terio Psychotherapy Services, you may receive messages related to:
- Customer support
- Appointment reminders
- Appointment confirmations
- Billing notifications
- Service updates
- Account notifications
- Follow-up communications
- Follow-up care reminders
- Wellness or recall reminders
Example: Hello John, this is a reminder of your virtual appointment with Ms. Doe on Tuesday at 2:30 PM. Reply STOP to opt out at any time.
3. Message and Data Rates
Standard message and data rates may apply according to your mobile carrier’s pricing plan.
Charges may vary depending on whether messages are sent domestically or internationally.
4. Opt-In Methods
You may opt in to receive SMS messages by:
- Checking the SMS consent checkbox on our website forms
- Completing an appointment request form on our website forms
- Initiating a text message conversation with our office regarding our services or to schedule an appointment.
5. Opt-out
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you will no longer receive SMS messages unless you opt in again.
You may also contact us directly to request removal from our messaging list.
6. Standard Messaging Disclosures
- Message and data rates may apply.
- Message frequency may vary.
- Reply STOP to unsubscribe.
- Reply HELP for assistance.
- View our Privacy Policy and these SMS Terms & Conditions on our website.
Contact Us
Please contact us using the information below.
Website: https://teriopsychotherapyservices.org
Email: msantiago@teriopsychotherapyservices.org
Phone: 516-515-9595